TERMS AND CONDITIONS
Important:
The customer is invited to read the following contractual terms and conditions before placing an order! If you are under 18 years of age, you need a clear permission from one of your parents or your guardian to place an order and/or to proceed to the payment of the order.
Art. 1: General conditions
The online webshop http://www.vitrinafashion.eu/(hereinafter "site") is a sales site for e-commerce that is accessible over the internet, and open to all users of this network (hereinafter referred to as "Internet users"). The site was laid out by the company B2Bulgaria OOD (hereinafter referred to as "B2Bulgaria"), with address A. Stamboliiski Blvd. 51/4 at 1301 Sofia / Bulgaria – VAT nr. BG BG202263070.
Art. 2: Acceptance
Any person who orders an article offered for sale on the website, shall be deemed to have read through the following contractual terms and conditions and expressly agree to. This acceptance is not subject to a handwritten signature of the user (law 09.07.2001).
Any user who aims to do purchases on the site, confirms his/her legal capacity to do so. Any person who, pursuant to the provisions of Article 1123 and following of the civil code, is declared incapable, may be user of the site, on the understanding that under no circumstances, he/she is allowed to perform purchases on the site and accordingly, to obtain the status of buyer. In that case, the legal representative of the incapable declared person is liable for the consultation of the site and the services available.
Finally, it is expressly provided that the user may save or print the following contractual terms and conditions, stipulate that these conditions are not changed.
Online shop – Vitrina Fashion has the right to change the content, the offers and the way of access to the customers’ database, as the right to using it in case of unauthorized access or actions contrary to the laws in Belgium, The Netherlands or The Grand Dutch of Luxembourg.
Despite the fact that the website is made with the utmost care, it is possible that the information provided is incomplete, or contains material errors, or is not up to date. B2Bulgaria is, as to the accuracy or completeness or actualization of the offered information only held to a resource commitment. B2Bulgaria is in no way liable in case of material errors, compositor or printing errors.
Art. 3: Online purchases (order, price and payment)
Necessary conditions for making an order:
- You have to own a valid e-mail address
- You are a private person and purchase is only for your own consumer use
- You have to complete the registration form, adding your delivery address
Purchasing of any item become as clicking on the button “confirm order”. After completing the buying process, an e-mail will be send to you.
On every product’s page there are some data like: price, size, size table and additional information in order to make a correct choice. All the prices in our website are in EURO with VAT (Belgian VAT rate) included in the price. The prices are final but without delivery costs. They will additionally be charged after the final confirmation of the order. Before sending the order, the total amount of the purchase including the transport costs will be communicated to the customer.
B2Bulgaria has the right to change the sales prices at any moment. Although customers will have to pay the sales price stated at the time the order is placed and which consequently is mentioned in the confirmation email.
There is no minimum amount for a single order. An order can be made 24/7.B2Bulgaria only works with completely safe payment methods such as Paypal, Ideal and normal bank transfer.
Art. 4: Deliveries
All items are shipped to the delivery address that is specified by the customer and according to the terms indicated in the purchase email. We use standard delivery services. In case of delays we could not take any responsibility about the work of the different postal services. The dispatching is processed only when we receive a cleared payment. Every order made in the weekends or on public holidays will be processed in the next working day.
Art. 5: Cancellation and refund
Under the Consumer Protection (Distance Selling) Regulations 2000 you have the right to cancel your order within 14 (fourteen) calendar days following receipt of your goods. You must inform the online shop Vitrina Fashion in writing of your wish to cancel your order within 14 (fourteen) calendar days following the date of receipt and must take reasonable care of the products and not use them. You can inform us by contacting us by email. You should return the item(s) to us in their unworn, unwashed and with original tags. If you return products to us, we will not be responsible for any loss or damage to them during transit. If goods are lost or damaged in transit, we may charge you, or not refund to you, amounts that are attributable to the loss or damage.We strongly recommend that you send the parcel by recorded delivery mail and keep a copy of the recorded delivery number just in case your parcel goes missing. B2Bulgaria is not responsible for items lost by recorded delivery mail in the returns process. After receiving the returned item from you in 7 (seven) calendar days we will be responsible for a full refund, as we do not cover the costs for the return.
Art. 6: Warranty
(Legal warranty only for consumers) Under the Act of September 21st, 2004 of the customers ‘protection regarding sales of consumer goods, the customer has legal rights.
Each article is subject to the legal guarantee for hidden defects and non-conforming delivery from the date of purchase by (or delivery to) the first owner . It is assumed that the customer checks the goods immediately after receipt.
During this period B2Bulgaria commits to replace or to repair the article (or spare parts of it) free of charge. B2Bulgaria has the right to exchange the article if repairs and/or administration costs are out of proportion, or if repair is impossible.
Any commercial guarantee leaves these rights without prejudice. To appeal to the warranty, the customer must be able to present the proof of purchase. Any defect shall be reported within 1 month (30 calendar days) after its detection. Afterwards, any right to repair or replacement will be voided.
The (commercial and/or legal) guarantee never applies to defects that arise as a result of falls, accidents, neglect, abnormal or incorrect use, wear, use of the article contrary to purpose for which it was designed, non-compliance with the operating instructions or owner's manual, adjustments or changes to the article, heavy handed use, poor maintenance, abnormal or incorrect use.
Moreover, it does not apply to articles with a shorter life span, or wear items. Defects that manifest themselves after a period of 6 months from the date of purchase or, if applicable, date of delivery, shall be deemed to be no hidden defects, unless the customer can prove to the contrary.
If the customer wants to receive a refund for an item, this amount will never exceed the purchase price of the item.
The warranty is non-transferable.
Art. 7: Complaints
Any visible damage and/or qualitative deficiency in an article or other deficiency in the delivery, must be reported immediately, under penalty of loss of any right.
Art. 8: Customer service
The customer service of online shop Vitrina Fashion is available 24/7 via email at: info.vitrina.fashion@gmail.com or bookkeeping.vitrina.fashion@gmail.com
Art. 9: Intellectual property
The content of the site is protected by copyright, trademarks, database right and other intellectual property rights. You may retrieve and display the content on the site on a computer screen, store such content in electronic form on disk (but not on a server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the site without written permission from B2Bulgaria.
Art. 10: Privacy
B2Bulgaria commits to use your information only to fulfill your request and to send you information of
www.vitrinafashion.eu.We will treat your data as confidential information and will never pass it on to third parties. At any time, you can change or delete and improve your data that we store in the customer list of
www.vitrinafashion.eu. You may even refuse that
www.vitrinafashion.eu uses your data to send you information. It is sufficient to send us a request in writing.
Art.11: Applicable law
For all offers and agreements, the Belgian law is applicable, with the exception of the rules of private international law concerning applicable law and with the exception of the Vienna Convention on contracts for the international sale of goods.
The customer accepts that electronic communications and backups can serve as evidence.
